Known Issues and Workarounds (v1)
While the original version of the VAS Platform (v1) mobile app remains available to most markets and we continue to support it, VAS released a newer version of the app: DC on Mobile (v2). As a result, we are no longer adding new features to the VAS Platform (v1) mobile app. For more information about the mobile apps VAS currently offers, see Mobile Apps.
IMPORTANT: iOS versions 18.4.0 and greater are not currently supported by the VAS Platform (v1) mobile app. If you use RFID scanners on iOS devices in the VAS Platform (v1) mobile app, do not upgrade to iOS versions 18.4.0 or greater and be sure to disable automatic updates in iOS settings. Alternatively, you can upgrade to the DC on Mobile (v2) app, which supports iOS versions 18.4.0 and greater.
Known issues and workarounds for the VAS Platform (v1) mobile app include:
- April 2025: Datamars RFID scanners are not supported.
- December 2024: Edit Remark Information in DairyComp Event Definitions is not supported.
- December 2024: The Transaction Log (v2) is not available.
- December 2024: The COLOSTRUM Event (MyDC only) is not available.
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- December 2024: The Add Custom Tasks Directly from the Tasks Tab in the CowCard feature is not available.
- December 2024: Events entered in late afternoons or evenings may have the wrong date. We recommend that app users who reside in late UTC
Coordinated Universal Time, also known as Greenwich Mean Time (GMT) offset time zones refrain from entering events in late afternoons/evenings or upgrade to the DC on Mobile (v2) mobile app. - December 2024: A dark mode theme is not available.
To see known issues and workarounds for the DC on Mobile (v2) mobile app, see Known Issues and Workarounds (v2).