Integration Status

In DC305, you can check the connection status by clicking the Connection Status tab at the bottom of the DairyComp screen. To learn more, see Connection Status in in the DairyComp 305 online help.

Quickly check the connection status between PULSE and all of your on-premise applications, like DairyComp, on the Integration Status page. Click the Integration Status button at the upper right side to open the page. The button looks different depending upon the integration status:

  • A white button indicates that the connection between PULSE and all on-premise apps is working correctly, and no action is required.
  • A red button indicates that the connection between PULSE and at least one of your on-premise apps is not working correctly, and your action is required.
  • You will not see a button if PULSE is not connected to any on-premise apps.

This page contains a card for each of your integrated, on-premise products, letting you quickly see if they are properly communicating and syncing data with PULSE.

You can also access the Integrations Status page directly from the Dairy menu.

There are numerous indicators that help you identify the health of the connection between your on-premise apps and PULSE:

  1. Data Sync Status: PULSE indicates whether your data has been processed and received from your on-premise app. This status is only visible if your on-premise app sends or receives data from PULSE.
    • A green icon indicates that your data has been processed on PULSE and PULSE has not received any more changes from your on-premise app. For DairyComp users, use Connection Status to make sure that your data is being sent to PULSE.
    • A red icon can indicate that PULSE received incomplete data from your on-premise app or your data has not been received or processed for at least 24 hours. This is a critical error that requires immediate attention to ensure that all animal information, worklist details, and event data continue to sync correctly with the PULSE and your on-premise app.
  2. Communication Status: PULSE checks the connection (or "heartbeat") between your on-premise app and PULSE every 10 minutes.
    • A green icon indicates that your on-premise app is communicating with PULSE.
    • A red icon indicates that your integration is not communicating with PULSE.
  3. Last Data Sync: See when PULSE last received and processed data from your on-premise app.

If any of your indicators are red, follow the steps in Troubleshooting Guidelines to correct the errors.

Follow the steps below to troubleshoot any communication or data sync errors. After you resolve your issue, it may take a few minutes for the Communication Status to change to a healthy heartbeat and it may take longer for data to synchronize:

  • Check your internet connection. Verify that the on-premise computer has an active internet connection. If necessary, restart your modem, router, or other equipment, and ensure your internet provider is not experiencing an outage. The Communication Status may take a few minutes to change to a healthy heartbeat.
  • Restart your on-premise computer. Contact your manager or office staff to verify that the on-premise app is running normally. If it is not, restart your on-premise computer.
  • Make sure that you have the latest version of your on-premise applications. If PULSE detects that your on-premise software is out of date, the system will display caution and warning messages to inform you that an on-premise software update is either recommended or required: older versions of some apps may stop syncing data. See Update Your VAS Software to learn more about updating your out-of-date software.
    • Orange caution messages indicate that even though your on-premise software is still compatible with PULSE, but it should be updated to support recent PULSE feature updates.

    • Red warning messages indicate that your on-premise software is too out-of -date to synchronize properly with PULSE. In this case, PULSE ceases to synchronize your data until you update to a supported version of the on-premise software for the respective zone.

If the errors continue, contact VAS Support.

DairyComp: To update your DC305Closed DairyComp 305 - VAS Dairy Management Software software, follow the steps in Update DC305 to the Latest Release in the DC305 online help.

FeedWatch (on-premise): To update your FeedWatch (on-premise) software, contact FeedWatch (on-premise) support at fwsupport@vas.com or 888-225-6753.

Click the Send Export button to send changes you've made in FeedWatch (such as an ingredient dry matterClosed The dry weight of an ingredient with no mositure percentage (DM%Closed Dry Matter Percentage) adjustment) to the feeders immediately.

NOTE: Changes made in FeedWatch are automatically sent to the FeedWatch (on-premise) computer. In order for those changes to be sent from the computer to the feeders immediately (so they can used for feeding), you need to click Send Export.
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