"Data Not Current" Alert

The mobile app displays an Integration Status Alert if it detects that the data from on‑premise DairyComp has not been synchronized with the Platform for 24 hours or more. This is a critical error that requires immediate attention to ensure that all animal information, worklist details, and event data continue to sync correctly with the Platform and mobile app.

The alert displays below the dairy name when your device is online, and if you attempt to use the app when your data is out of sync, the system displays a pop‑up warning to ensure that you want to continue using the app with potentially expired data:

The error may result from a connection issue between DairyComp and the Platform, in which case you should contact your manager or office staff to verify that DairyComp is running normally. See Integration Status for more information on troubleshooting Platform connection and data issues.